Privacy Policy

This Privacy Policy describes how SS Marks (“we”, “us” or “our”) collects, uses, stores, shares and protects personal information in connection with this website and our professional services. By using this website or submitting an enquiry, you acknowledge this policy.

Effective date: 21 September 2026. We may amend this policy from time to time. Material changes will be published on this page with an updated effective date. Continued use of the website after publication constitutes notice of the revised policy.

1. Categories of personal information collected

Depending on how you interact with us, we may collect:

Identity and contact details — name, designation, organisation, email address, telephone number and postal address;
Business and engagement details — nature of enquiry, entity type, documents you upload or send, and information reasonably required to assess or perform a service;
Payment and billing information — where you instruct us to raise an invoice or process a fee (we do not store full card numbers on this website);
Technical data — IP address, browser type, device identifiers, pages visited and referring URL, collected automatically when you visit the site; and
Communications — correspondence, call notes and messages sent through the website, email, telephone or WhatsApp.

We do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us so that it can be deleted.

2. Purpose and lawful use of information

We use personal information to:

respond to enquiries and provide requested information;
assess, accept and perform professional engagements;
communicate about filings, documents, fees and status;
comply with legal, regulatory, tax, accounting and professional obligations;
improve the website and our services; and
protect our rights, property and the security of our systems.

We process personal information for these purposes on the basis of your request or consent, performance of a contract or steps prior to entering a contract, compliance with applicable law, and our legitimate interests in operating a professional practice — in each case as permitted under applicable Indian data-protection and professional rules.

3. Cookies and analytics

This website may use cookies and similar technologies for essential site operation, to remember preferences, and to understand how visitors use the site (for example, page views and referral sources). Analytics tools, if used, process aggregated or pseudonymous usage data. You may control cookies through your browser settings. Disabling cookies may affect some site features.

4. Sharing with government authorities and service providers

We do not sell personal information. We may share information:

with government authorities, registries and statutory portals (including MCA, GST, Income Tax, FSSAI, IP India and similar bodies) where required to file, register or correspond on your instructions;
with independently engaged professional service providers (including advocates, chartered accountants, company secretaries, technology vendors, payment processors and hosting providers) who need the information to support an engagement, subject to confidentiality obligations;
where disclosure is required or permitted by law, regulation, court order, professional duty or to protect rights and safety; and
in connection with a reorganisation of our practice, subject to appropriate safeguards.

5. Data retention

We retain personal information for as long as needed to fulfil the purposes above, including the duration of an engagement and any period required by law, professional standards, limitation periods or dispute-resolution needs. Thereafter, information is securely deleted, anonymised or archived in accordance with our retention practice.

6. Reasonable security safeguards

We implement reasonable technical and organisational safeguards designed to protect personal information against unauthorised access, alteration, disclosure or destruction. No method of transmission or storage is completely secure. You should also take care when sending documents by email or messaging applications.

7. User rights and grievance contact

Subject to applicable law, you may request access to, correction of, or deletion of personal information we hold about you, or raise a concern about our handling of that information. To exercise these rights or to lodge a grievance, contact:

Grievance contact: info@ssmarks.com
Telephone: +91 94454 26711
Address: No. 61/2, 1st Floor, Suguna Vilasa Sabha Complex, Near Cosmopolitan Club, Anna Salai, Chennai – 600 002

We will endeavour to respond within a reasonable period. Certain requests may be declined or limited where retention is required by law or professional obligation.

8. Governing law

This Privacy Policy is governed by the laws of India. Subject to any mandatory consumer or data-protection forum, courts at Chennai, Tamil Nadu shall have jurisdiction over disputes arising from this policy.

9. Effective date and amendment procedure

This policy is effective from 21 September 2026. We may revise it to reflect changes in law, technology or our practices. The current version will always be available on this page. Where a change is material, we will update the effective date. If you do not agree with a revised policy, please discontinue use of the website and contact us regarding any existing engagement.