Consumer Dispute Resolution in India
Swiftly resolve disputes regarding defective goods or deficient services. We assist consumers and businesses in settling claims outside the overwhelmed consumer courts.
Why choose us
Fast Resolution
Avoid the years-long backlog of traditional consumer forums.
Fair Outcomes
Neutral mediators ensure both consumer rights and business interests are respected.
Cost-Effective
Saves significant legal Complaints costs for both consumers and companies.
Frequently asked questions
Can businesses use this service?
Yes, businesses use our ADR services to resolve customer complaints swiftly and protect their brand reputation.
Is ADR mandatory for consumer disputes?
Where the Consumer Commission considers that elements of settlement exist, it may, with the parties' consent and subject to the Consumer Protection Act, 2019 and applicable rules, refer the dispute to mediation.
What if the business refuses to participate?
If ADR fails or is refused, the consumer retains the right to file a formal complaint in the Consumer Disputes Redressal Commission.
Dispute resolution made effortless
Leave the complex regulations to us. Get in touch today for an initial consultation, without obligation on your specific needs.